Facility Services

Asset Inventory Management – AIM

• Client storage, stocking programs, and asset disposal
• Web-based, password protected access through Internet Explorer web browser
• Single access to information for multiple sites
• Multiple-user system with customer access
• Digital image capability
• Disaster recovery plan with detailed backup procedures

Warehousing Services

• Furniture warehousing, staging and long-term storage
• Furniture delivery and installation
• Coordination and reuse of existing furniture (including non-Herman Miller products)
• Repair, maintenance and warranty

CAFM support
Churn management
On-site facility support

Design

• Typical workstation design and budget
• Site dimension verification
• Space planning and 3-D renderings
• Product specifications
• Color, fabric, and finish selections
• Installation drawings

Corporate Relocation Services: Turnkey Relocation Solutions-Offices, Warehouses

• Move consulting: Identify needs and develop overall strategic relocation plan
• Project management: Develop and implement logistical timeline
• Move management: Supervise all move phases
• Cable management: Manage furniture voice and data requirements
• Information Technology services: Disconnect, move and reconnect facility computers and related equipment

Project Management

• Consult with client, building management, and vendors to manage project requirements
• Evaluate site conditions and field verifications
• Prepare and execute project schedule
• Coordinate product manufacturers’ lead times and deliveries
• Participate in construction/site meetings
• Conduct pre-installation and post-installation reviews with client
• Coordinate inventory management services
• Support ongoing facility management

Financial Services

• Lease or purchase consulting (HM Capital Corp. for Leasing information)
• Tailored solutions to meet client’s financial objectives
• Furniture buyback program

Nationwide Support - HMI ServiceNet

• Single source provider for service and product needs locally and worldwide
• Web-based communication tool: Seamless, consistent performance at multiple locations
• Stringent certification, qualification and customer satisfaction programs

Product Maintenance

• Wood touch-up: Refinishing & repair: millwork, doors, furniture, elevator cabs, handrails
• Upholstery, and re-upholstery
• Custom modifications and cut-downs
• Steam cleaning of furniture and panels
• Furniture key and lock service
• Leather conditioning and repair
• Electrostatic painting

Acoustic Engineering

• Conduct site evaluations for acoustic needs: New construction and existing sites
• Analyze acoustic characteristics of building, ceiling, floor, and furniture
• Coordinate with architect/designer for best acoustic and aesthetic results
• Provide sound masking, noise abatement and sound isolation solutions

Orientation Services

• Personalized on-site training
• On-site help desk