e-Procurement
    - Provides seamless digital ordering and procurement process
    - Allows 24/7 Web access for planning
    - Provides error-free order and order fulfillment
    - Streamlines projects at multiple locations
    - Provides consolidated reporting and invoicing
    - Fully integrates with client's e-procurement platform

Facility Services
    - Asset Inventory Management - AIM
          - Client storage, stocking programs, and asset disposal
          - Web-based, password-protected access through Internet Explorer web browser
          - Single access to information for multiple sites
          - Multiple-user system with customer access
          - Digital image capability
          - Disaster recovery plan with detailed backup procedures
     - Warehousing Services
          - Furniture warehousing, staging and long-term storage
          - Furniture delivery and installation
          - Coordination and reuse of existing furniture (including non-Herman Miller products)
          - Repair, maintenance, and warranty
     - CAFM support
     - Churn management
     - On-site facility support
   
Design
     - Typical workstation design and budget
     - Site dimension verification
     - Space planning and 3-D renderings
     - Product specifications
     - Color, fabric, and finish selections
     - Installation drawings

Corporate Relocation Services:  Turnkey Relocation Solutions-Offices, Warehouses
     - Move consulting:  Identify needs and develop overall strategic relocation plan
     - Project management:  Develop and implement logistical timeline
     - Move management:  Supervise all move phases
     - Cable management:  Manage furniture voice and data requirements
     - Information Technology Services:  Disconnect, move and reconnect facility computers and related equipment

Project Management
     - Consult with client, building management, and vendors to manage project requirements
     - Evaluate site conditions and field verifications
     - Prepare and execute project schedule
     - Coordinate product manufacturers' lead times and deliveries
     - Participate in construction/site meetings
     - Conduct pre-installation and post-installation reviews with client
     - Coordinate inventory management services
     - Support ongoing facility management

Financial Services
     - Lease or purchase consulting (HM Capital Corp. for Leasing Information)
     - Tailored solutions to meet client's financial objectives
     - Furniture buyback program

Nationwide Support - HMI ServiceNet
     - Single source provider for service and product needs locally and worldwide
     - Web-based communication tool:  Seamless, consistent performance at multiple locations
     - Stringent certification, qualification, and customer satisfaction programs

Product Maintenance
     - Wood touch-up:  Refinishing & repair:  millwork, doors, furniture, elevator cabs, handrails
     - Upholstery, and re-upholstery
     - Custom modifications and cut-downs
     - Steam cleaning of furniture and panels
     - Furniture key and lock service
     - Leather conditioning and repair
     - Electrostatic painting
   
 Acoustic Engineering
     - Conduct site evaluations for acoustic needs: New construction and existing sites
     - Analyze acoustic characteristics of building, ceiling, floor, and furniture
     - Coordinate with architect/designer for best acoustic and aesthetic results
     - Provide sound masking, noise abatement and sound isolation solutions
  
Orientation Services
     - Personalized on-site training
     - On-site help desk